Privacy

Privacy Policy

Effective Date: September 2024

Trip Savers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our courier services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following categories of personal information:

Personal Identification Information: Name, email address, postal address, phone number, and other similar contact data.
Payment Information: Credit card details, bank account information (for ACH transactions), and billing addresses.
Delivery Details: Pickup and drop-off locations, package details, and recipient information.
Website Usage Information: Cookies, IP addresses, browser type, referring URLs, and other similar data from your interactions with our website.

2. How We Use Your Information

We use your personal information to:

Provide, operate, and maintain our courier services.
Process and manage your payments.
Communicate with you regarding your orders, including updates and service notifications.
Improve our website and service offerings.
Comply with legal obligations, enforce our terms, and protect against fraud.
Send SMS Notifications: With your consent, we may send you SMS notifications for important service updates such as delivery confirmations and estimated arrival times.

3. SMS Consent and Non-Sharing

By providing your phone number, you consent to receive SMS communications from us related to our services, such as delivery updates and confirmations. Message frequency may vary depending on your use of our services.

Opt-Out: You may opt out of receiving SMS messages at any time by replying "STOP" to any text message or by contacting us at [email address] or [phone number]. Message and data rates may apply.
Non-Sharing of Phone Numbers: We do not share, sell, or rent your phone number or any other personal information with third-party marketers. Your phone number will only be used for service-related communications and will be handled with strict confidentiality.

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

Service Providers: Third-party companies who assist us in providing our services, such as payment processors and delivery tracking software.
Legal Authorities: When required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, sale, or transfer of business assets, your information may be transferred.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, analyze website traffic, and for marketing purposes. You can control the use of cookies through your browser settings. However, if you disable cookies, some features of the website may not function properly.

6. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, and destruction.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to legal requirements.
Objection: Object to the processing of your personal data under certain circumstances.
Data Portability: Request that your personal data be transferred to you or a third party.

To exercise any of these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. Please review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us